WorkWave

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View Your Business Review Results

Last Updated: Jul 16, 2018 04:15PM EDT
PestPac users can view a Business Reviews Summary report that explains the performance of their results with WorkWave Reviews. 
 
To access the report, click Menu > Sales & Marketing > Reviews Summary.

 

 
 
The Business Review Summary provides the following details:
 
Executive summary – This section provides a count of the average rating for the microsite, the total numbers of outgoing requests and incoming reviews, and a response rate. 
 

 

Rating Distribution – This chart graphs the number of star rating results that have been submitted by customers. 
 

 
 
Average Rating Over Time – This section graphs the overall star average on a monthly basis.

 

 

Reviews Collected – This section calculates the total number of reviews collected by month.
 

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