Support Center

View Your Service Report Summary

Last Updated: Oct 29, 2018 01:57PM EDT
PestPac Service Reports will give you insight into how your Services and Technicians are performing over time. You can look at this in summary or in detail
To view in Summary:
1. Click Menu > Reports > All Reports.


2. Under the "Marketing" section, click Service Reports Dashboard.

The Service Reports Summary provides the following details:
ummary – Basic summary of your Branch's rating, total reports, requests, and response rate.


Rating Distribution – Answers how many of your customers are leaving each rating. Example: 6 customers have left a 5-star rating, 1 customer has left a 1-star rating.

Average Rating Over Time – This section graphs the overall star average on a monthly basis.


Reviews Collected – This section calculates the total number of reviews collected by month.

This report updates every 30 days. To manually refresh the data at any time, click the "Refresh Report Data" button. 


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