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View Your Service Report Details & Trends

Last Updated: Jul 16, 2018 04:40PM EDT
PestPac Service Report users can view the feedback their customers have left them on their services and technicians. 
You can look at these results three different ways:
By Technician
By Service
By Customer

1. Click on Menu > Sales & Marketing > Sales & Marketing Reports.


2. In the Service Reports section, you'll see:

For all reports, you may filter by: 
  • Timeframe
  • Rating
  • Locations
  • Technicians
  • Customer
  • Branches
  • Divisions
  • Service classes

3. To see a specific service report, Click the Service Report link.


4. Click Trend to see how the Technician, Service, or Customer has been rating you over time.


You'll see a trend chart as well as the average all-time rating.


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