WorkWave

Support Center

What are Custom Surveys?

Last Updated: Jun 21, 2017 04:55PM EDT
Custom Surveys are a solution that allows PestPac users to gather and analyze feedback on any topic from any group of customers in your database. Using the survey creation tool, PestPac users can create surveys that gather:
  • What customers like best and least about your company 
  • Why you did or did not win their business 
  • Where they heard about you
  • What future services they may need
  • Price ranges that the market will bear 
  • How you compare to your competition
You can be as sparse or thorough as you'd like, and add several types of questions, including yes/no, 1-5 star rating, and more.  You are also able to lump different categories of questions together.

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