Please note that this is only for ratings left on ContactUs.com - you cannot request an update for third-party review sites in PestPac.
To request an update to a negative Business Review:
1. Click Menu > Sales & Marketing > Reviews Detail.
2. Find the review in question and click the blue "Request Update" link.
3. PestPac will ask you to verify that you are ready to request the update. Click "Request Update" if you have addressed the customer's concern.
The customer will be sent an email asking them to click and write a new review. When this review is collected, you will be notified that you have a revised review.