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Use the Reviews Dashboard

Last Updated: Dec 20, 2017 02:27PM EST

The Reviews Dashboard displays Reviews left about your business on ContactUs.com and Google.

To access the Reviews Dashboard:

1. Click Menu > Sales & Marketing > Reviews Dashboard.

 


 

2. Here, you'll see:

  • The date the review was posted
  • Which site it was left on
  • The customer who left the review
  • Their rating
  • Their comment
 


 

3. If it is a ContactUs Review, you may reply right from here from the Action column.


4. A graph displays the total number of reviews collected over time, color-coded by service. This graph can be adjusted based on custom or specific time frames from the filter at the top of the dashboard.

 



 

5. Additional filters allow you to view by site and/or star rating.
 

 

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