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Ask Custom Service Report Questions

Last Updated: Mar 28, 2018 02:05PM EDT
PestPac Service Reports gives you the chance to ask up to three questions in addition to asking customers to rate their service and their technician.

Some commonly used questions are:
  • Please rate your experience in scheduling your Service
  • Please rate your Technician’s professionalism
  • Please rate the value of the Service we provided
  • How would you rate your Technician’s pest control knowledge?
  • Please rate the explanation your Technician provided about your Service
  • Please rate how timely we were in addressing your home service needs​

To add questions:

1. Click Menu > Settings > Sales & Marketing Settings.

 

 

2. In Service Report Settings, click Service Report Questions.
 


 
3. Enter up to three questions to be rated on a scale of 1-5.
 

 

4. Click Save.
 

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