WorkWave

Support Center

Business Reviews: Manage Your Reviews

  • Respond to Your Reviews

    When a ContactUs Business Review is received, positive or negative, you have the ability to reply to it direct...

    Apr 30, 2018 12:08PM EDT
  • Dispute Fake, Malicious, or False Reviews

    With WorkWave Reviews, you have the ability to dispute reviews that you may feel are illegitimate. In the eve...

    Dec 19, 2017 11:48AM EST
  • Request an Update to a Negative Review

    For ContactUs Review ratings of 3 stars or below, you have the ability to request an update. This is a great s...

    Feb 14, 2018 11:43AM EST
  • Use the Negative Feedback Report

    The Negative Feedback Report is a dashboard that shows feedback from customers who have said they were not ple...

    Dec 20, 2017 02:17PM EST
  • Use the Reviews Dashboard

    The Reviews Dashboard displays Reviews left about your business on ContactUs.com and Google. To access the...

    Dec 20, 2017 02:27PM EST
  • Set Your Review Display Settings

    Users of the PestPac Reviews module have the ability to choose where their customers can leave reviews. If usi...

    Jan 23, 2018 10:00AM EST
  • See Your Text Message History

    Every recipient that is sent a review request via SMS is logged in a report. To check the the unsubscribe lo...

    Jun 22, 2018 02:04PM EDT

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